Things to bring with you:
Remember that glass is not allowed on site for safety reasons
- Entry Ticket
- Money / Cash Card
- Appropriate Clothing. Please check the weather forecast before you set off.
- Travel Ticket Home
- Camera (pocket sized for personal use only)
- Mobile Phone
- Sun Cream and a Hat
- Strong footwear
- Any medications that you need
Do not bring any valuables - only bring what you can afford to lose.
We would encourage you not to bring anything that would cause unnecessary rubbish.
Clean up after yourself and have brilliant weekend.
LOOKING AFTER YOURSELF
Look after yourself, don’t overdo it, and look out for others.
make sure you use the water points and hand sanitizer stations at the toilet blocks to wash your hands regularly.
Please do not climb any fences onsite . It is dangerous and may damage the venue or harm yourself.
Illegal drugs are no more legal onsite than off.
Give any passing security or emergency staff plenty of space and respect they are there for your safety.
Serious sunstroke, sunburn or cancer can be caused by the sun on unprotected skin.
Prolonged exposure to high volume noise can cause severe hearing damage so consider wearing ear plugs.
Dress appropriately and always check the weather forecast before setting off. Always be prepared for wet weather.
If the sun is shining bring plenty of sun cream, a sun hat and don’t forget it may get cooler later in the evening.
If you are or perceived to be excessively intoxicated you will be refused entry to the concert even if you hold a valid ticket. Intoxication through alcohol or drugs, any form of antisocial behaviour, Crowd Surfing or Moshing will not be tolerated. The Promoter reserves the right to refuse admission to or remove from the venue anyone taking part in these activities without a refund.
Searching will take place on entry to the event please leave time for ticket checks and searches.
For your own safety please co-operate with stewards and Gardaí and follow any loudspeaker announcements.
Learn the layout of the site and note the location of Entry / Exit Gates, Emergency Exits, First Aid Posts and Water Points.
There are plenty of festival staff here to help. Don’t be worried about asking us for directions or to report something or someone you are worried about.
Stay in groups and be tolerant of friends slowing you down.
Agree a good meeting point with your friends in case you get separated.
Look after yourself, don’t overdo it, and look out for others.
If you meet someone new, invite them to join your group.
Be really clear about what you say ‘yes’ and ‘no’ to. Don’t get pressured into doing anything you’re not comfortable with. If you don’t like the way things are going, walk away or call look for help.
Should you experience any problems or feel the need to talk to someone please go to the Welfare tent.
Remember there is more chance of catching an infection in a festival than at home so make sure you use the water points and hand sanitizer stations at the toilet blocks to wash your hands regularly.
MASS takes place on concrete . Please take care, especially at night. When Ii is easier to fall and injure yourself.
Please do not climb on any stages, buildings on site. It is dangerous and may damage the venue or yourself.
Due to the River nearby , there may be some midges, especially at dusk, cover up and bring insect repellent with you. Do not attempt to enter the river and be careful when leaving the venue not to go to near. Messing with the river is messing with your life.
Give any passing security or emergency vehicles plenty of space to pass and don’t ride on vehicles.
For your own and the safety of others please move slowly and quietly when exiting the Concert site and co-operate with stewards’ directions.
Keep to lit exit routes when leaving the event and the venue.
Respect the property and privacy of residents in the vicinity of Clonmel.
A search may be conducted as a condition of entry to premises.
Incidents of crime and disorder will be reported to An Garda Síochána.
Entry to the premises will be refused to any person who appears to be too drunk, acting in a threatening manner or is violent. Entry to the premises will be refused to anyone convicted by An Garda Síochána of an offence of drunkenness, violence or threatening behaviour or the use or distribution of illegal substances.
Anyone caught burning toxic materials, creating fires, throwing gas canisters or aerosols onto fires, throwing missiles or taking part in anti social behaviour that endangers other attendees will be evicted from site.
Security staff will be patrolling throughout the event. They are there to help and are also watching for suspicious behaviour. There is also CCTV that is monitored by Security Control.
Please contact event staff or security if you need any assistance.
If you have an incident with a security guard, steward or any other member of our staff that you want to tell us about – please make a note of their tabard number, or the name on their pass. Without this information we can do very little as identifying them becomes very difficult.
THINGS YOU CAN'T BRING
Remember the following things that are not allowed onsite:
You may be body and / or bag searched at the entrances. Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities onsite may be searched.
NOT ALLOWED THROUGH THE GATES:
Glass – no glass is allowed anywhere on site for safety reasons
Illegal substances and legal highs
Portable Laser Equipment and Pens
Unauthorised Professional Recording Equipment*
Gas Canisters and Aerosols over 250ml
Chinese or Sky Lanterns
Any item which may reasonably be considered for use as a weapon
Animals (other than registered guide or hearing dogs)
Unofficial tabards or reflective jackets
Unauthorised items for trading, including any goods using unauthorised event logos
Excessive amounts of cigarettes. Only bring enough for personal consumption.
No Alcohol or Food is permitted to be brought into the site. Catering and Bar facilities are available within the venue.
Camping Equipment including disposable barbeques and folding chairs.
All the above items will be confiscated. Anyone resisting confiscation of disallowed items may be evicted.
*Pocket sized cameras are normally permitted for personal use. Cameras with detachable telephoto lenses will not be allowed through the arena entrances. Professional cameras and video/audio equipment are strictly prohibited.
** No Alcohol or Food is permitted to be brought into the site.
The Welfare Tent is situated in the medical section and is open throughout the event and provides experienced, caring and confidential help for all kinds of practical and personal problems offering general assistance, advice, and help for distressed / missing people.
EMERGENCY SERVICE AT THE FESTIVAL
In an emergency please contact the nearest member of security or Festival staff.
There are medics onsite who are fully equipped to deal with all situations. The medics have roving patrols and provide an Accident and Emergency facility.
If you do become a victim of crime or if you see a crime happening – try and make sure you get a good look at them or their clothes, so that when you report them we have a good head start. Also, make a note of exactly where you are if you can.
Please then report the issue as soon as you can.
Information coming in live helps us and An Garda Síochána do something about it at the time, so please let us know about any problems as they happen. Let the nearest member of security or event staff know immediately.
MASS Festival is a day of huge fun and enjoyment. We don’t want that experience spoiled by anything happening to you or your stuff, so we’re offering this advice to help your weekend or day go with a swing and not a bump.
Most people are here to have a great time and make new friends, but there may be some people onsite who might take advantage of the relaxed atmosphere. Festivals can offer an easy target for career criminals and opportunists who know how attendees tick and MASS is sadly no exception.
Make it difficult for criminals - be vigilant and beware of thieves.
Quite simply – please DON’T BRING THEM. There is enough going on for you to be entertained without your ipod, laptop etc.
Don’t carry anything in back pockets – especially at the stages, pockets with zips are better or a money belt.
Don’t carry more money than you need to.
Only bring the bank cards and keys that you need with you in case they get lost. Make a note of your bank card numbers and leave it at home to make cancellation easier if they do go missing.
Keep a record of your phone’s 15 digit serial number or IMEI number which is unique to each phone. Find it by keying in *#06#* or by looking behind the battery. This number should help An Garda Síochána trace ownership quickly.
Register the phone with your operator. If you report the phone stolen, the operator should then be able to bar your SIM card. Use the phone's security lock or pin number.
There are free apps to track your phone/tablet if it goes missing or gets stolen. Your device is tracked by GPS and can be located online and in some cases be locked remotely. If the phone/device is stolen you can pass this information to the An Garda Síochána.
For phones, go to the manufacturer's website and download a tracking/finding application. There are others available through app stores.
Keep your phone well hidden when you are not using it. Don’t wave your expensive phone around in a crowd when taking photos. It may catch the wrong person’s eye. There are career criminals doing a roaring trade in mobile phones stolen at events.
Make sure your mobile is fully charged before attending. The stages get busy throughout the day and you are more likely to need your phone to meet up with friends who might have wandered to the bar or food outlets.
Don’t leave anything valuable in your car – including sat navs, car stereos, cameras, CDs or mobile phones. Leave your glove compartment empty and open so that thieves can see they have nothing to break in for.
Please mind your ticket.
We are not responsible for any possessions left at the cloakroom, Belongings will be left here at your own risk.
If you have lost your ticket you must wait until the end of the event to receive your belongings after we are convinced with your description of them.
- €3 Jacket
- €5 Bag
- €1 Item Removal